Lucy Pet Rewards Program FAQ2019-08-09T09:14:12-07:00

Lucy Pet Rewards Program FAQ

How do I join Lucy Pet Rewards?2019-06-07T19:01:43-07:00

Joining is easy! Sign up online for free at https://www.lucypetproducts.com/lucy-pet-rewards/

How will I know if I’ve earned a reward?2019-06-07T19:01:01-07:00

Log into your Lucy Pet My Rewards account to view your points balance. Some points, such as referrals will not show up until the person accepts your referral.

I have questions about my Lucy Pet Rewards Account or the program.2019-06-07T19:00:08-07:00

You can write to us at [email protected] or call our Exclusive Rewards Member Toll Free Number at 1-844-439-2737

Is there a maximum amount of points that can be redeemed in one order?2019-06-07T18:59:42-07:00

For security sake, the maximum amount of Lucy Pet Rewards points that can be redeemed in one transaction is 10,000 points

Do my Lucy Pet Rewards Points expire?2019-06-07T18:59:20-07:00

Points and Rewards expire one year after they are earned, or if an account has been inactive for 12 months. Your account is deemed inactive if there have been no log-ins in a twelve-month period.

How do I know what items can be purchased with Lucy Pet Rewards Points?2019-06-07T18:59:04-07:00

Visit our Rewards Claim Page (redemption page) to purchase a free product when you have enough points in your balance.

How do I participate in the Buy 12 Get 1 Free program?2019-06-07T18:58:44-07:00