FAQ Cats Incredible Litter2019-06-26T09:15:01-07:00

FAQ Cats Incredible Litter

Does Lucy Pet offer coupons?2019-06-07T18:57:20-07:00

If you join our Lucy’s Friends e-mail list you will receive exclusive offers and advance distribution of money saving coupons and promotions. Periodically we also offer coupons and special offers from our Facebook page. You can “like” us on Facebook at Lucy Pet Products to view rebates, coupons or promotions that are made available to the public.

Is Lucy Pet available for purchase online?2019-06-07T18:56:45-07:00

Our products are available through pet specialty retail stores and online from our own website LucyPetProducts.com, Amazon.com and Chewy.com

What does “Products With A Cause” Mean?2019-06-07T19:16:12-07:00

We are committed to helping animals by donating to the Lucy Pet Foundation, whose mission is to reduce pet overpopulation and support other animal welfare causes.

What is Ammonia?2019-06-07T19:16:22-07:00

Here are some facts about Ammonia:

  • Ammonia is a colorless gas
  • Ammonia has a very foul odor
  • Ammonia exposure is very dangerous to pets
  • Humans can detect it at levels as low as 3 ppm
  • Cats detect it at 1 ppm
  • Ammonia is generated from a cat’s biological systems
  • The smaller the pet the greater the danger
  • The older the pet the greater the danger

What are the health benefits of Cats Incredible™?2019-06-07T19:16:53-07:00

Cats Incredible™ with Smell Squasher stops Ammonia from forming. At very low levels, Ammonia can cause eye, nose, throat, lung and skin irritation. At higher levels, it can cause nausea and vomiting, with intense burning of the eyes, nose, throat, skin and even death. With Cats Incredible, cat owners can rest assured, knowing their cat’s litter box is providing a safe, ammonia-free environment.

  • Even at low levels, just 3 parts per million (PPM) in the air, Ammonia creates a noticeably unpleasant smell.
  • Despite current cat litter brands claiming odor prevention, more than 3 PPM of ammonia is often observed in the air after only a few days.
  • Cats Incrediblewith Smell Squasher stops ammonia from forming, with 0 PPM of ammonia observed in the air after more than 10 days in use.*

For cat owners looking for the best cat litter odor prevention available, Cats Incredible with Smell Squasher is the clear and safe choice for their furry companions.

* Independent field data from tests comparing Cats Incredible Smell Squasher technology to leading cat litter brands shows that it significantly out performs all current offerings by preventing Ammonia formation over a 10 day period of time. The odor threshold for humans is just 3 parts per million (PPM) of Ammonia in the air.

How does Cats Incredible™ help keep my cat using the litter box?2019-06-07T19:17:02-07:00

Many cats end up in shelters because of litter box behavior issues. Since cats can detect ammonia almost immediately when it forms, high levels of ammonia can deter cats from using a soiled litter box. Cats Incredible™ prevents ammonia from forming, when used as directed, to keep cats using the litter box.

What makes the bag so unique?2019-06-07T19:17:14-07:00

The package is a two-handled, bag with a side spout for the easy pour of litter. Both handles are ergonomically reinforced for comfort. The bag is also recyclable and non-pollutant. The bag for Cats Incredible™ was designed by our Founder, Joey Herrick and our Director of Marketing & Development, Betsy Martin and has been patented around the world because of its unique design and function.

Who is the cat featured on the bag?2019-06-07T19:17:24-07:00

Ricky the Rescue Cat is the inspiration behind Cats Incredible™ SuperKittyKataKalizmikKlumping Litter for Cats™! Ricky was rescued from a high kill shelter in Los Angeles and went on to star in a Super Bowl Sunday TV commercial for the Lucy Pet Foundation to raise awareness about the high rate of euthanasia of pets, especially in cats. Ricky was the cat who blocked the pass in the football spot. Each week, 80,000 cats and dogs are euthanized due to overpopulation. Ricky the Rescue is on a mission to help address the overpopulation of homeless pets. Today Ricky the Rescue is a rising star online with a loyal following on Facebook, Twitter and Instagram. Ricky is a highly discerning and hard working Spokescat of the Lucy Pet Foundation and does quality assurance for Lucy Pet Products.

Is Cats Incredible™ flushable?2019-06-07T19:17:34-07:00

No, you should never flush or dispose of Cats Incredible™ litter in a toilet or down any drain.

Is Cats Incredible™ safe for Cats and Humans?2019-06-07T19:17:57-07:00

Safety and reliability are two of Lucy Pet Product’s highest priorities. Cats Incredible™ Smell Squasher technology is first and foremost formulated with the safety of pets. Cats Incredible™ Smell Squasher is non-toxic, non-hazardous and completely safe for pets. In addition, you can rest assured knowing that Cats Incredible™ Smell Squasher is not an acute oral or dermal toxicant, irritant, sensitizer, genotoxic, or a carcinogen. Unlike some major grocery store brands of litter, Cats Incredible™ DOES NOT contain Borates, rated as a reproductive toxicant in Europe. Lucy Pet Products does not use any Borates in any of our formulas.

Is Cats Incredible™ Approved by Veterinarians?2019-06-07T19:18:27-07:00

Yes. Cats Incredible™ is used and recommended by leading Veterinarians because its prevention of potentially toxic ammonia in the litter box. The renowned Veterinarian and Author Dr Karen ‘Doc Halligan”, DVM serves as Chief Veterinary Officer for Lucy Pet Foundation and Lucy Pet Products. After studying the results of the third party field tests on our litter, and using it with her own cats, Doc Halligan has endorsed Cats Incredible™ primarily because it helps eliminate ammonia exposure as a potential cause of upper respiratory infections in cats.

What formulas and sizes of Cats Incredible™ are available?2019-06-07T19:18:39-07:00

Cats Incredible™ is available in Unscented and Lavender formulas, in 14lb and 25lb bags.

What are the symptoms of Ammonia exposure in cats?2019-06-07T19:18:52-07:00

Exposure to Ammonia in cats may include the following:

  • Panting or weakness
  • Wet and runny nose
  • Drooling
  • Vomiting
  • Trembling limbs
  • Loss of appetite
  • Diarrhea
  • Dull, squinting eyes
  • Dull looking coat
  • Hair loss
  • Depression
  • Convulsions
  • Difficulty breathing
  • Burns around the mouth
  • Coughing

What are the differences between Unscented and Lavender formulas?2019-06-07T19:19:11-07:00

Our Lavender formula includes a light lavender scent. We DO NOT use a heavy fragrance (like most brands) to cover up the ammonia smell in the litter box because our Smell Squasher eliminates ammonia from ever forming. We found that cats enjoy the level of fragrance we use in our Lavender formula. The Unscented formula has no scent or fragrance.

Where is Cats Incredible™ made?2019-06-07T19:19:25-07:00

Cats Incredible™ SuperKittyKataKalizmikKlumping Litter for Cats™ is proudly made in the USA.

What are the ingredients in Cats Incredible™?2019-06-07T19:19:35-07:00

Cats Incredible litter is made with natural Sodium Bentonite, from the USA. It also contains a patent-pending pet-safe technology we call Smell Squasherto stop ammonia from forming. The lavender formula also includes a light lavender scent.

What is Sodium Bentonite Clay?2019-06-07T19:19:46-07:00

Sodium Bentonite Clay is a safe, non-toxic, natural substance from the earth composed of aged volcanic ash. The name comes from the largest known deposit of Bentonite Clay located in Fort Benton, Wyoming. Sodium Bentonite easily absorbs water rapidly, similar to a highly porous sponge.

What does Smell Squasher do, and how does it work?2019-06-07T19:19:56-07:00

Ammonia can be toxic to cats and to you. It is formed from natural chemical reactions between enzymes from bacteria, which come from feces, plus urea from your cat’s urine. Our Smell Squasher technology prevents this reaction, stopping this actually prevents the ammonia from forming, when used as directed. Smell Squasher technology does not mask, absorb, nor neutralize ammonia like other litter brands currently on the market.

What does it mean: “Your Friends Won’t Know You Have Cats™?2019-06-07T19:20:10-07:00

The patented-pending, breakthrough Smell Squasher technology stops ammonia from forming. This is the major cause of odor in cat litter boxes. This, in conjunction with the superior variety of Sodium Bentonite we use ensures that your home will not have that unpleasant ammonia smell that people often associate with cats.

Is Cats Incredible™ with Smell Squasher safe for cats with sensitivities?2019-06-07T19:20:23-07:00

Safety and reliability are two of Lucy Pet Product’s highest priorities. Cats Incredible™ Smell Squasher technology is first and foremost formulated with the safety of pets. Cats Incredible™ Smell Squasher is a proprietary, patent-pending technology that is non-toxic, non-hazardous and completely safe for pets. In addition, you can rest assured knowing that Cats Incredible™ Smell Squasher is not an acute oral or dermal toxicant, irritant, sensitizer, genotoxic, or a carcinogen.

There are no findings for oral toxicity nor internal organ damage from exposure to cat’s ingesting Cats Incredible™ with Smell Squasher via licking residual particles from their paws.  In fact, due to the elimination of ammonia from the litter box and the reduction of dust to less than 0.1% all cats using Cats Incredible™ litter with Smell Squasher should now be exposed to much healthier environments than ever before.

What Happens if I still smell ammonia in the litter box?2019-06-07T19:20:33-07:00

Since Cats Incredible™ with Smell Squasher stops Ammonia from forming, if there is ammonia present, it would indicate that your cat has a bladder infection. You should contact your veterinarian immediately.

Does Cats Incredible™ litter have a shelf life or best buy date?2019-06-07T19:20:44-07:00

No. Cats Incredible™ does not expire.

How do I read the lot codes on your package?2019-06-07T19:20:59-07:00
Lot numbers are an integral part of our Quality Assurance Program as well as a way of providing tracking information on our products. We have multiple plants that produce our Cats Incredible litter. There are two possible lot codes on our bags. Both plants use lot numbers with a Julian Date system and include the plant and time produced.
Example 001 17 859 1 means Jan. 1, 2017 Plant 859, First Shift
Example: CC171250800 means Plant CC, Plant 2017 May 5th 8:00 am

Do I need to scoop the litter box regularly?2019-06-07T19:21:10-07:00

Yes, scoop out clumps and any solid waste at least once a day and add more litter as needed to maintain 3″ depth in the box.

Who is Dr Karen Halligan?2019-06-10T14:02:53-07:00

“Doc Halligan” DVM is a renowned Veterinarian and Author serves as Chief Veterinary Officer for the Lucy Pet Foundation.  Doc Halligan has 27 years as a practicing Veterinarian, 15 years experience working at spcaLA, and is a nationally recognized authority on pet health with media organizations. Doc Halligan also continues to practice veterinary medicine today.

Are there any special handling procedures for Cats Incredible™?2019-06-07T19:21:44-07:00

Anytime you handle soiled litter or pet waste, you should follow good hygiene practices to wash your hands thoroughly with warm water and soap. In particular, pregnant, nursing or immunosuppressed persons should use good cleanliness and safety practices when handling soiled litter or pet waste. Cat feces can transmit a disease called toxoplasmosis. Consult your physician for more information.

How often do I need to completely replace the litter in the box with Cats Incredible™?2019-06-07T19:21:58-07:00

We recommend to scoop your litter box daily, replacing litter as needed to maintain approximately 3” in the box at all times. We suggest a complete replacement of litter, once per month. At this time, be sure to thoroughly clean your litter box with a mild blend of water and bleach to disinfect the litter box.

Does Lucy Pet Products perform any laboratory testing on animals?2019-06-07T19:22:10-07:00

No. Lucy Pet Products does not test any of its products on animals. We allow our own pets to use our products as we develop and perfect them.

Is Cats Incredible™ harmful to cats or other pets if ingested?2019-06-07T19:22:21-07:00

As part of their instinct, cats will groom themselves, and may ingest a small quantity of particles from their environment, including clay, which does not harm animals in these small quantities. However, in the rare instance that your pet ingests an abnormally large volume of clay litter, we recommend that you contact your veterinarian.

Where can I purchase Cats Incredible™?2019-06-07T19:22:37-07:00

Our products are available through pet specialty retail stores and online from our own website LucyPetProducts.com, Amazon.com and Chewy.com

Is it okay to use Cats Incredible™ for other animals?2019-06-07T19:22:47-07:00

Cats Incredible is safe for other pets that would use a litter box, such as ferrets or rabbits. Consult your veterinarian for questions about your specific pet type.

Can Cats Incredible™ litter be mixed or blended with other litters?2019-06-07T19:22:59-07:00

No. In order for our Smell Squasher technology to perform properly, it should not be blended with any other litter.

I have multiple cats at home, are there any special instructions?2019-06-07T19:23:17-07:00

Cat experts agree that if you have multiple cats, the ideal situation would be to maintain multiple litter boxes. If that is not an option, be sure to choose the largest litter box that you can find. Also, be sure to scoop at least once per day, and more frequently if you have more than two cats.

Why is Cats Incredible™ made with clay instead of Corn, Wheat or Walnuts?2019-06-07T19:23:30-07:00

While developing Cats Incredible, Lucy Pet Products conducted extensive field trials of virtually every litter available on the market. We also studied third party research about litters made from “food” products (corn, wheat, walnuts, etc). The data shows that these forms of litter decay, have a higher rate of mold and bacteria and also attract insects. These forms also do not perform as well as clumping clay to contain cat waste.